Larp Mentor FAQ

 

Will you sign an NDA (non-disclosure agreement)

Yes

When do we meet?

After your initial purchase, we’ll schedule your training, whether it’s one call or multiple. You’ll receive confirmation emails so you can add your training to your calendar. This training will have a Google Hangouts link ready to go, so when it’s time for your meeting, just click the link.

What if I have to reschedule?

Life happens! You’re permitted one reschedule per scheduled session. Email me (preferably in 24 hours in advance or more) at tgicontentservices@gmail.com to pick a new time. If you reschedule more than once, you’re subject to a $15 reschedule fee per session.

Can I buy Larp Mentor sessions for someone as a gift?

Yes. Just note this in the comments section of the discovery form when you make your purchase.

What time zone are you in?

I’m located near Richmond, Virginia in the United States and I am in the Eastern Standard Time Zone.

What if I need additional support between calls?

All questions are handled on the call. Please write down your questions and ask them live. You’re welcome to send a full list of questions/topics prior to each call, but to help me stay organized, please keep it all in one email. The discovery survey will function this way for our initial call.

How does billing work?

You will be billed automatically according to the preferences you select at checkout if you have a subscription. If you purchase a single session, you will be billed at the time of purchase and you will then be able to schedule your session.

What about editorial services?

If we’re already working together, I will edit at the hourly rate. I’ll track all changes and can do it live. Alternatively, I can edit at my per project rate, though it will likely cost more than the hourly rate.